Terms & Conditions

Welcome to Krishna Glass Industries. These Terms & Conditions  govern your access to and use of krishnaglassindustries.com (the “Website”), and any enquiries, orders, or related transactions you make with us . By visiting or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Business Identity & Scope

1. We are Krishna Glass Industries, a partnership company based in Ahmedabad, Gujarat, India, engaged in manufacturing, supplying, trading, and exporting various glass packaging products (including amber bottles, dropper caps, glass jars, etc.). (krishnaglassindustries.com)
2. The Website is designed to present our product offerings, company information, and a mechanism for you to make enquiries about products.
3. Use of this Website is subject to applicable laws of India, especially Gujarat jurisdiction.

2. Use of the Website

1. You agree to use the Website lawfully and responsibly, not for any unauthorized or unlawful purpose.
2. You must ensure that all information you provide (contact, enquiry details, etc.) is accurate, complete, and up to date.
3. We may suspend or terminate access if you breach these Terms or misuse the Website.

3. Product Information & Enquiries

1. The Website showcases a catalog of products under categories such as Ampoules, Chromatography Vials, Food & Beverage vials, Pharmaceutical Vials, Moulded Vials (plain neck), Screw Neck Vials, etc. (krishnaglassindustries.com)
2. All product details (images, descriptions, specifications) are for illustrative purposes and may differ slightly in actual manufacturing or due to rendering.
3. Pricing, availability, customization, and shipping details are not always displayed; you must submit an Inquiry via the Website to request those details.
4. Submission of an enquiry does not guarantee acceptance or fulfillment — we reserve the right to accept or decline based on feasibility, stock, or other factors.

4. Order Confirmation & Contract Formation

1. After you submit an enquiry, we may respond with a quotation, specification confirmation, delivery schedule, and other terms.
2. A binding contract is formed only when we issue a written order confirmation or invoice to you.
3. We reserve the right to reject any order or enquiry at our discretion, without needing to assign a reason.

5. Pricing & Payment Terms

1. All pricing will be as per the quotation/invoice we provide and may vary due to raw material cost, quantity, customization, taxes, or other factors.
2. Payment methods will be as agreed (bank transfer, cheque, etc.).
3. Unless otherwise agreed, full payment must be cleared before dispatch of goods.
4. You shall bear any taxes, duties, or charges applicable in your region unless stated otherwise.

6. Delivery, Shipping, & Risk

1. Delivery timelines, mode of shipping, and charges will be communicated in the order confirmation.
2. The risk in the goods passes to you on dispatch (i.e., once goods leave our facility) unless otherwise expressly agreed.
3. You should inspect goods upon arrival and notify us of any shortage, damage, or defect within 48 hours (or as we may specify) to be eligible for any remedy.
4. We are not liable for delays caused by logistics services, customs clearance, force majeure, or events beyond our control.

7. Returns, Replacements & Defects

1. Returns or replacements are accepted only for goods found defective, damaged, or not as per agreed specifications (post inspection).
2. You must inform us within the stipulated timeframe (e.g. 2–3 days) after receipt, and return goods in original packaging.
3. Goods returned without prior written approval or after the allowed time may not be accepted.
4. We do not accept returns for change of mind or incorrect selection by you unless expressly agreed.

8. Intellectual Property & Content Use

1. All content on the Website (text, images, logos, designs, product content) is owned or licensed by us and protected under intellectual property laws.
2. You may not reproduce, distribute, modify, or use the content for commercial purposes without our written permission.
3. You may link to the Website but not frame it or use it in a manner that suggests endorsement without permission.

9. Limitation of Liability & Disclaimers

1. We make efforts to ensure that product information is accurate, but we do not warrant that the Website is error-free or that all content is fully accurate or current.
2. To the maximum extent permitted by law, we disclaim liability for any indirect, incidental, consequential or special damages arising from your use of the Website or purchase of goods.
3. Our total liability for any claim shall not exceed the value of the goods ordered by you under the relevant contract.

10. Privacy & Data Use

1. When you submit enquiries or contact us, we collect personal data (name, contact, email, address, etc.).
2. We use your data to process your enquiry, communicate with you, fulfill orders, and maintain records.
3. We do not share your personal data with third parties except as required by law.
4. You consent to collection and use of your data as described here.

11. Changes to Terms & Website

1. We may revise or update these Terms at any time. We will post the updated version on the Website with a “Last Updated” date.
2. Your continued use of the Website after changes implies acceptance of the updated Terms.
3. We may modify or discontinue features of the Website (or the entire Website) at any time without liability.

12. Severability & Waiver

1. If any provision of these Terms is held invalid, illegal or unenforceable by a court, that provision shall be severed and the remaining provisions shall remain fully effective.
2. Our failure to enforce any right or provision under these Terms does not constitute a waiver of such right in future.

13. Governing Law & Dispute Resolution

1. These Terms and any contract with you are governed by the laws of India.
2. Any disputes arising shall be subject to the exclusive jurisdiction of courts in Ahmedabad, Gujarat (or as locally appropriate).
3. Prior to litigation, parties should attempt resolution by mutual discussion or mediation.

14. Contact Information

If you have any questions or notices regarding these Terms, you can contact us via:

Krishna Glass Industries
Address: B/14-15, Parmeshwar Estate-2, Phase-I, GIDC Vatva, Ahmedabad, Gujarat, India (krishnaglassvials.com)
Email: krishna_glass_industries@yahoo.com (krishnaglassindustries.com)
Phone: +91 97243 53007 (krishnaglassindustries.com)